The good news is that there’s a secret to getting past your first mistake at a new job. If you do it right, you’ll come out looking like a professional despite the gaffe.
Don’t dwell on it
We’re not saying to ignore your mistake. Rather, don’t let the mistake stress you out and devour your confidence. Everybody makes mistakes, but you’ll be doubling down on the blunder if you spend your days and nights worrying over it.
Dwelling on mistakes decreases productivity and does not improve the situation. Instead, you need to take steps to correct the situation and ensure it won’t happen again.
Own it and apologise
Don’t make excuses or try to shift the blame elsewhere. Accept that you made the mistake, let those affected know about it, and work with them to mitigate any damage done. With that said, if your mistake is part of a group project, only take responsibility for what you’re personally responsible for. Taking the blame for other people’s oversights sets a potentially self-destructive precedent.
Be sure to offer an apology as well. A simple, heartfelt “I’m sorry” will suffice. There’s no need to apologise more than once or profusely promise it’ll never happen again. Apologising too much reads as insincere, and profuse promises won’t speak as loudly as taking the actions necessary to correct your course.
Analyse the mistake
What happened? Why? Were you overwhelmed? Careless? Frustrated or distracted? Did you lack the time to complete the work? Or maybe you didn’t understand the task as well as you thought?
Your answers to these questions won’t just help you see why the mistake happened. They’ll help you communicate effectively to those affected by the error. This will make your future conversations much smoother and lead to a quicker, more preferable resolution.
Communicate with your supervisor and coworkers
Remember, it’s your first mistake at your new job. Your supervisor and coworkers should understand such mistakes are part of the learning process. They should also be willing to help you find out how you made the mistake and offer suggestions on how to fix it. If they don’t, you may be facing a negative work environment.
Be open in your communications. Explain what happened and, to the best of your knowledge, how it happened. Share with your supervisor what you discovered during your analysis from the previous step. If, for example, you felt you were multitasking too much, the two of you can devise a plan to prevent similar mistakes in the future.